I really think this is dependent of the person and the topic. As well as who is involved.

Some people don't understand enough sometimes to come to a sensible conclusion. Sometimes it's a short cut from thinking. Most people don't like to change the way they think so they go into lazy mode and think without thinking…does that make sense? No?

So, they may be trapped in a way of thinking that can be extreme to anything that happends.

You will find that not everyone does this. However, what seems to be happening is usually if somebody has high emotions for what ever reason or like dramatic situations they will go-to an extreme when dealing with somebody.

If money is on the line. People tent to go to the extreme faster.

A lot of things can be a factor when you think about this.

A lot of people will take out their aggressions on you if you let them. Sometimes it's about listening to people very good and showing them that you're listening. As well as understanding what emotional or physical hurdles they have to get around to get them to get over the fact that they might be upset about something whether it's directly or indirectly about you.

Sometimes if you can clear these emotional hurdles you'll get a very much more sensible situation and response. Sometimes it's just taking a little bit of time to understand what the person may be going through to get them to be as sensible as possible.

For example.. someone may be getting over a bad relationship. And you have to deal with this person for business purposes. So one thing to do would be possibly talk about what might be bothering them about the breakup before you start to talk to them about what you need to talkto them about.

Sometimes having a little patience and listening to the person you're talking to can make all the difference in the world when trying to get to a solution you want. Or get them to listen in a faction to where they don't go to the extreme.

Sometimes this isn't possible. Sometimes you just can't figure it out!. Sometimes they're bat shit crazy!

But there is a lot to say about having some empathy for a person and what they might be going through. This will make everything you need to do that much easier, as well as make a few friends along the line.

It's really about validation. If you can validate a person for what they're going through you may get a more sensible person in the long run.

You really need to take a hard look at the way you interact with people. Make changes where necessary. And you'll start to get better conclusions to situations.