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DQ 1. Reflect on an experience when you misunderstood a set of directions, a procedure, or an assigned task. What element in the transactional communication model went wrong?

DQ 2.Think of a message you recently communicated. How does framing a message affect the communication process?

DQ 3.How can creating an outline improve your written communication?

DQ 4.What is precision listening?

Individual Assignment Integrated Diffusion Paper

Resources: In the Action Plan section at the end of Chapter one in the

Integrated Business Communication text, there is a discussion that revolves around the significance of innovation versus ideas from an article by Michael Schrage titled "Innovation Diffusion". The article can be found at the website below.

http://www.technologyreview.com/energy/13987/

Review the article.

Write a paper of no more than 700 words that discusses the difference between ideas and innovation and specifically answers the question; is the "diffusion of innovation" or the "spread of ideas" the dynamic driving today's world? Defend your answer.

Provide examples and cite at least one reference that supports your answer.

Format your paper according to APA guidelines.

Click the Assignment Files tab to submit your assignment.

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DQ 1.How do culture and the audience members' listening agenda or motives affect how a message is framed? Provide specific examples.

DQ 2.Select an organization with which you are familiar. If you were a consultant for this organization, how would you identify the internal and external stakeholders?

DQ 3.How does Maslow's hierarchy of needs affect communication?

DQ 4.How does social media affect business communication?

Individual Assignment Communication Styles and the Business Communication Process Consider a recent interpersonal conversation you had in a business setting.

Write a paper of no more than 1,050 words in which you complete the following:

• Discuss the content of the conversation. What was communicated in the conversation, and who were the communicators?

• Which style best describes the method of communication you and the other person used throughout the conversation? Explain why you selected those styles.

• How would the conversation have been different if you had used each of the different styles of communication? Explain each style and how the conversation would have been affected due to the differences.

• How did the business setting affect your style of communication?

• Explain each element of the transactional communication process and then describe each element as it relates to your conversation. For example, who was the sender? What was the context of your conversation?

• In what ways did the business setting affect the transactional communication process?

Cite at least two references in your paper.

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

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DQ 1. Consider a proposal recommending the implementation of a new system affecting multiple departments, such as a new accounting software system. What might be some of the interests of individual departments such as finance, IT, accounting, and the end-users in the project?

DQ 2.A manufacturing company is faced with a financial and human resources dilemma. It is losing market share and can no longer compete by selling its products at the same price points as overseas manufacturers. In viewing the best long-range goals for the organization, company leaders consider lowering employee wages, layoffs and increased automation, or outsourcing all manufacturing operations overseas. Company executives have requested a proposal from you to solve the problem. What factors must be considered?

DQ 3.How do consultants work to verbalize messages reflecting the company's real objectives, select the right channel of communication, present themselves so stakeholders will listen, anticipate the outcomes of communication, and gather feedback?

DQ 4. Select a small business in your community. Briefly analyze the business's customers or potential customers and develop a single message for the business.

Individual Assignment Internal and External Stakeholders

Resource: Best Game Productions: Company Background and Business Scenario

Analyze the information provided to you in the Best Game Productions:

Company Background and Business Scenario document

Write a paper of no more than 1,450 words in which you complete the following:

• Explain the business scenario faced by Best Game Productions.

• Identify the organization's internal and external stakeholders.

• Explain how the business scenario at Best Game Productions affects multiple internal and external stakeholders.

• Identify the needs, motivations, and perceptions of each stakeholder.

Cite at least two references in your paper.

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

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DQ 1.What are some forms of external persuasive communication seen on a regular basis? What makes them persuasive?

DQ 2. Select a commercial or advertisement with which you are familiar. Why is it effective or persuasive?

DQ 3.How can gather additional research make communication more persuasive?

DQ 4.How might one use research to create noise?

Learning Team Assignment Communication Plan Initial Proposal Now that you have individually analyzed the business scenario at Best Game Productions and have identified the internal and external stakeholders and their concerns, your task is to work as a consulting team to analyze the culture, values, and ethics for the company as well as cultural differences and perspectives for each department. To determine the culture, values, and ethics, consider the company and department information you determined in Week Three. Analyzing the culture, values, and ethics of the company will allow your team to better determine the necessary communications and appropriate channels for your communication plan.

Resource: Best Game Productions: Environment Descriptions Assume the role of a consulting team.

Discuss your responses to the Week Three individual assignment with your Learning Team.

Analyze the culture, values, and ethics at Best Game Productions.

Analyze the culture and perspective for each department within Best Game Productions.

Determine the solution that you think is best for the company based on all of the information provided to you. Use that solution and your reason for selecting it to create your Communication Plan Initial Proposal.

Note. A significant part of your job is to eventually persuade the CEO and each stakeholder that your solution is the best for the company, so you must construct your communications accordingly.

Create an initial proposal of no more than 1,450 words in which you complete the following:

• Detail an initial plan to outline all necessary communications.

• Discuss the audience for each communication; your analysis of the culture, values, and ethics of the company and the culture and perspectives of the individual departments; the purpose of each communication; and the basic message that you will use in each communication.

• Select the appropriate channel for each piece of communication.

Cite at least two references in your paper.

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment

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DQ 1.In evaluating your consultant communications, how would you determine your own effectiveness after completing your communications?

DQ 2.How can you gain feedback throughout the consulting process?

DQ 3.You are creating a survey that you can give to employees to measure the effectiveness of your consultant communications. What are five questions that you could ask to gain the most useful feedback?

Individual Assignment Internal and External Persuasive Communication

Now that you have detailed all necessary communications and have determined the best channel for the communications in your plan, you can begin writing these communications. In this assignment, you must write a persuasive memo to internal stakeholders and a press release to external stakeholders. In these communications, describe the scenario at Best Game Productions and explain the solution that you think is best for the company based on all of the information provided.

Use that solution and your reason for selecting it throughout the assignment. Be sure to consider the perceptions and needs of each stakeholder, and determine the most appropriate style of communication when addressing the internal and external stakeholders.

Choose one internal and one external stakeholder in Best Game Productions.

Write a persuasive memo of no more than 1,000 words to an internal stakeholder describing Best Game Productions' dilemma. Include the benefits and rationale.

Write a press release of no more than 1,000 words describing the same situation to an external stakeholder.

Consider the noise that will detract internal and external stakeholders from fully receiving your message, and construct your communications to address or avoid that noise for each stakeholder.

Write a synopsis of no more than 500 words that describes the strategies you employed in creating the press release and memo. Be sure to identify how you eliminated various types of noise from your communications.

Cite at least two references in your paper.

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

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DQ 1.What makes a piece of communication persuasive?

DQ 2.How has the electronic age affected business communication channels?

DQ 3.What channels did companies use to communicate prior to the electronic age?

DQ 4.Through e-mail, Sally recently reprimanded her employee, Jim, for wearing inappropriate workplace attire. Jim was upset that Sally did not talk to him personally, but Sally selected written communication over oral communication in that situation for several reasons. Why might Sally have chosen to discuss this issue with Jim through written communication?

Learning Team Assignment Communication Plan Final Proposal

Write a persuasive proposal submission of no more than 700 words to the CEO of Best Game Productions. Complete the following in your persuasive proposal submission:

• Describe the project in terms the CEO can understand. Consider the

CEO's perspective, needs, and style of communication.

• Use persuasive communication to convince the CEO to take your suggested approach to solve Best Game Productions' dilemma. The

CEO must perceive the project as something the company needs.

• Consider the noise that will detract the CEO from fully receiving your message, and construct your communication to address or avoid that noise.

• Create two tools to measure the effectiveness of your consultant communications. In designing these tools, consider who the audience of the tools will be and how to generate the most honest and objective feedback possible.

• Discuss how you will use the tools that you created to measure your effectiveness in the organization. Who will you ask to complete the tools, and how will you present the tools to the audience? What methods will you use to avoid bias in the feedback process? How will you use the feedback you receive to evaluate and improve your effectiveness as a consultant?

• Consider why the company is pursuing a solution and why it is pursuing it now.

• Consider the company's customers.

• Communicate the solution that you have selected for Best Game Productions.

Create a 20-slide Microsoft® PowerPoint® presentation, with speaker notes, for the decision makers at Best Game Productions. Address the following in your presentation:

• The project background

• The deliverables (what you are going to do for them)

• The methodology (how you are going to accomplish it)

• The outcome (what you will achieve for them)

• The metrics used for evaluation (how you will measure success)

Format your paper and presentation consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

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1. What communication type avoids conflict and focuses on facts and details rather than the big picture? They may be perceived by others as unemotional and nonchalant.

· Argumentatives

· Sympathetics

· Systematics

· Directs

2. A criticism of social media is that it

· is only available to the media savvy

· contributes to the decline in writing and language skills

· leads to separation of the haves and have-nots

· leads to information overload

3. In Korean culture, a business deal is dependent on contractual information as well as how the parties perceive each other's values and ethics. According to Edmund Hall, this behavior exhibits the theory of

· proxemics

· low-context cultures

· Ethno-centricism

· high-context cultures

4. Your supervisor sends you an e-mail requesting an article for the employee newsletter about company loyalty. You write the article featuring customers who are brand loyal. Later, your supervisor criticizes you for not writing about the topic that he requested. After a face-to-face meeting, you realize that he wanted you to write about employee loyalty. This is an example of what type of noise?

· Unwanted

· External

· Semantic

· Internal

5. The head of the holiday party committee at your office is trying to set a location for the event. The committee chairperson announces three choices for members to vote on. When Erin hears that the Boar's Tavern is one of the choices, her mind is made up. After all, the restaurant is only a few blocks from her house. How would you describe her listening behavior?

· Active

· Passive

· Agenda-setting

· Obtuse

6. Your supervisor has the habit of coming into your office and leaning over your desk to talk to you. This situation is uncomfortable for you because you cannot move away from him. According to Edmund Hall, this behavior exhibits the theory of

· high-context cultures

· low-context cultures

· ethnocentricism

· proxemics

7. Which statement is true concerning the role of publics in business communication?

· Publics, in general, remain constant despite changes in the environment.

· Internal publics are usually not concerned with the communication style used by management.

· External publics are not concerned with an organization's public performance.

· Publics can dispel rumors and build positive brand image.

8. A break-in at your company has resulted in the theft of various pharmaceutical products. The head chemist, slated as the company's designated spokesperson, is scheduled to appear at a media conference. This course of action illustrates one of the steps in crisis communication planning. Select the appropriate step:

· Assessing the possible risk to the organization

· Evaluating the effectiveness of your action plan

· Identifying levels of vulnerability in your company

· Implementing the action plan

9. In the management journal article about persuading customers that your boss recommended, you read that your style of hard selling is not effective with young professionals. You begin to question if you need to take a sales training seminar. This is an example of

· cognitive dissonance

· agenda-setting

· selective attention

· selective exposure

10. Building strong coalitions among individuals or groups that have separate interests is called

· facilitation

· negotiation

· diversification

· mediation

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